Frequently Asked (and never a dumb) Questions page
How do I sign up for a class? After choosing which class you'd like to take, you may contact us and we will let you know available class schedules. After paying a 50% deposit (or the entire amount if you choose) then your spot in the class will be reserved. The remaining 50% is due at the start of the course.
Which course should I take? It depends - Is it required for your place of employment for certification? If so, ask your employer or organization for specifics regarding which class you need. We can then help you figure out what class you need.
All of our courses (except for BLS) are for the general public or employees with little or no medical experience who either need a course completion card for their employer, or for students who do not need certification and simply want to know what to do in an emergency.
If you work in a healthcare facility or are a healthcare provider, then you will most likely need the BLS (Basic Life Support) course, AHA (American Heart Association) curriculum.
Please contact us for further information if you are confused about which class to take.
What if I need to cancel the course I signed up for? See Cancellation Policy for refund/cancellation policy.
What if the class is cancelled? Each class is a 4 student minimum. If we do not have a minimum sign-up by 4 days prior to the course then it may be cancelled. See Cancellation Policy for more information.
Do you have group discounts? Yes. Our group discounts start with only 9 students. Learn more here. If you do not have a group, then you will sign up individually and pay the regular full price of the course.
Where are you located? We teach our courses at Emergency Medicine Academy in Boise, located near Saint Alphonsus Hospital off of Curtis Road. We will also teach groups at places of business, worship, schools, and other facilities.
Can you teach a course at our facility? Yes. We will come to your facility and teach your group. Learn more here.
Will you travel long distances? Yes, we will consider traveling to your location with additional mileage fee, depending on the number of students and other factors. Learn more here.
What do I bring to the class? Just yourself and comfortable clothing. You may be on your knees on the floor, depending on what course you signed up for. We provide CPR knee pads, water, and snack bars to keep you comfortable and energized. Please be on time, as there will be no admittance and no refund if you arrive 15 minutes or more late. See our Cancellation Policy here.
Are there course supplies? Some courses will have an option to purchase a student workbook on location. You may also purchase a course manual or e-book prior to class. CPR barrier devices will be supplied in class for practice. Additional take home CPR barrier devices and pocket masks will be available for purchase at the CPR courses.
Will I be sharing a manikin? Depending on the class size, you may be sharing a manikin with other students. The manikins are sterilized between classes with a bleach solution. If you are ill with a respiratory infection or possible contagious illness, then please let us know in advance so we can make sure that you will have your own manikin to work with. If you feel you are too ill to attend or worried about spreading your illness, then please cancel and re-schedule. Please make sure you that you understand our Cancellation Policy, as it also applies to cancelling from illness.
Is it difficult to do CPR? It can be if you have an injury or back, knee, or joint problems, or other health issues. Please check with your physician prior to signing up for a CPR AED course if you have concerns.
What is an AED and why is it included in all of the CPR classes? An AED (Automatic External Defibrillator) is a portable device that checks the heart rhythm during cardiac arrest and may send an electrical shock to the heart to try and restore a normal heartbeat.
Victims have a greater chance of survival from cardiac arrest when an AED is used during CPR. Many public and work facilities now have AEDs nearby that employees or bystanders may use.
What is the minimum age to learn CPR? The ability to perform CPR is based more on body strength than age. According to studies, children as young as 9 years old can learn and retain CPR skills
Do you teach other classes not listed on your website? We will be adding more courses with time, based on demand. If there is a particular course that you're interested in then please contact us and let us know your ideas.
Do you teach classes for childcare providers? We currently do not have a course listed specifically for childcare providers, however we are qualified to teach pediatric and infant courses and will do so if we receive enough interest. Please contact us if you would like this course.
Refund/cancellation policy. You will receive a full refund if you cancel more than 72 hours prior to the start date and time of the class. If you cancel less than 72 hours, then you will only receive a 50% refund of your entire course fee. See Cancellation Policy page for more information.
What curriculum do you use? We are AHA - American Heart Association instructors. Our curriculum includes BLS (Basic Life Support) for healthcare professionals, Heartsaver courses including CPR and First aid for the general public, and Heartcode BLS blended course training. We are also Stop the Bleed Instructors.
Unanswered Questions? If you still have an unanswered question, then please contact us! If we don't have the answer right away, then we will research and get back to you as soon as possible!