Scheduled Class Refund/Cancellation Policy
Emergency Consultants Group is committed to providing all of our students with an exceptional CPR and First Aid course learning experience.
Full refund: You will receive a full refund if you cancel more than 72 hours prior to the class start date.
Partial refund: You will only receive a 50% refund of your total course fee if you cancel less than 72 hours prior to the class start date.
For cancellation, please call us at (208) 614-2258 72 hours prior to the start of your scheduled class to receive a full refund. If notification is given less than 72 hours, you will be only be refunded 50% of your total course fee.
If you are ill with a respiratory infection or other contagious illness, then please call (208) 614-2258 to cancel and re-schedule - we are only able to refund 50% of your entire course fee, or you may re-schedule at no additional charge.
Please arrive to class on time. There will be no admittance if you are 15 minutes or more late. If you are 15 minutes or more late, then you will receive a 50% refund of your entire course fee or you may reschedule at no additional charge.